FAQ

Run time depends on many variables. In practice,

  • the rider weight,
  • power and speed settings,
  • ground conditions (soft or hard),
  • terrain (uphill, downhill or flat)

We found a runtime of 1 hour to be the best compromise between battery size, battery weight, battery cost and performance. In our experience young riders start losing concentration well before the battery is empty. You should also consider that you need to constantly monitor the rider, and a 1-hour timeframe allows for manageable supervision periods.

Yes, if 1 hour runtime is not sufficient for you, TAKANI offers spare batteries for our Electric Balance Bikes. This allows you to swap batteries quickly and get the rider on the go again.  

As a ‘rule of thumb’: From fully discharged, our charger will charge the battery for 2-3 hours to full charge.

All spare parts for TAKANI Electric Balance Bikes are available and locally stocked in our warehouse in Hamilton. If you cannot find the specific part in our webstore, it does NOT mean we don't have it. Please do not hesitate to contact us for any parts or technical enquiries.

No. The electric balance bike is not 100% waterproof. The bike is not designed for mud or riding in rainy or wet conditions or submerging. However, (while not ideal) occasional small/shallow puddles, isolated small showers or wet turf do not damage the bike as long as you completely clean and thoroughly dry the bike immediately after use. Frequent and continuous use in wet conditions will reduce the lifetime of the bike. It will damage the electronics and can result in random bike failures.

Our balance bikes come 80% pre-assembled in a carton box. You are required to mount the handlebar and the front wheel. Ordinary DIY skills are required. Approx. 15 minutes assembly time.

Electric Balance Bikes - NZ $15.00

All other parts - NZ $7.50

By prior arrangement you can pick-up our products from our Warehouse in Hamilton.  Pick-up is only available Monday to Friday and in between the hours of 9am-3pm. Pick-up is not available in the weekends.

By prior arrangement you can test drive our products at our Warehouse in Hamilton. Test drive is only available Monday to Friday and in between the hours of 9am-3pm. Test drive is not available in the weekends.

Please refer to the warranty section. This can also be found in the footer of our website.